First reactions from buyers of Research in Motion's newest BlackBerry Storm smart phone have been "lukewarm," and nowhere near the satisfaction ratings of Apple's iPhone, a market research analyst said Tuesday.

"It's not that the BlackBerry Storm is a bad phone," said Paul Carton, research director at ChangeWave Research. "It's just that the initial launch has glitches which have resulted in a mediocre satisfaction rating, while consumers are already trained to expect the very highest standards from their BlackBerries."